Step 3: Outlining necessary actions

Learning objectives

The learning objectives of this module are to become familiar with the safety planning, risk management and multi-agency cooperation.

Outlining necessary actions is a phase where the frontline responders in close co-operation plan safety measures and take action to ensure the victim’s safety. Again, read first about Nora’s case. Then, look at the to do –list and read why a strong co-operation network is crucial.


Case scenario: Nora

Comprehensive risk assessment should lead to effective risk management. Look at the boxes below: supporting a domestic violence victim sometimes requires help from several different agencies. All the agencies have their own role in supporting the victim. It is important to take legal actions and to support Nora’s well-being, in addition to her relationship with her mother and sisters. Nora needs support from her family members to be able to leave an abusive relationship.

Why we need a strong co-operation network?

Effective multi-sectoral and multi-agency interventions require that all policy sectors and actors are engaged and accountable, namely law enforcement, the judiciary, health, social welfare and child services, employment, education, and general and specialised services for victims. Extensive research and evaluation of existing co-ordinated interventions also demonstrate the importance of involving – in addition to sectoral stakeholders – autonomous victims’ rights advocates and other relevant NGOs working in the field of violence against women. Developing a shared understanding of violence against women, as well as improving information-sharing and risk assessment through the development of common standards, guidelines and protocols can greatly contribute toward the pooling of valuable resources and establishing systematic co-operation. Such tools are also instrumental in securing the active commitment of all stakeholders. (Krizsan & Pap 2016, 12.)

To do -list for the frontline responders

Police

  • Inform the victim about shelters and guide the victim to a shelter if needed
  • Initiate child protection procedures if not yet done
  • File a crime offence report if not yet done
  • By the victim’s consent, contact the victim support services
  • Document information produced by risk assessment and keep it confidential
  • Inform the victim about a restraining order or issue a temporary restraining order
  • Inform the victim of possible moments when the police is going to contact the perpetrator
  • Inform the victim when the perpetrator will be released from custody*
  • Create a safety plan for the victim
  • In case of physical injuries, guide the victim to Health Care services to have them treated and documented
  • Guide the victim to Social Services based on her/his needs for support
  • Make sure all relevant NGOs are invited to participate in the risk assessment process
  • Assist the victim in protecting her/his personal data
  • Take into account the risks of digitally assisted stalking and cyberstalking and help the victim in protecting their digital devices
  • Depending on the legislation, the police can also consider secret means of gathering intelligence prevent crimes or avoid danger
  • Consider the benefits of a portable alarm system for the victim
  • Assist the perpetrator in joining a perpetrator programme*

 * = if this duty does not belong to an another agency

Social work

  • If there is an immediate or even likely risk to the safety of the client or any children, consider contacting the police
  • Initiate child protection procedures if not yet done
  • Inform the victim about shelters and guide the victim to a shelter if needed
  • Help the victim to solve financial problems
  • Secure safe housing for the victim
  • Assist the victim in protecting her/his personal data
  • Assist the victim in getting immediate crisis help and psychosocial support

Health care

  • Always examine the patient without their family members or spouse being present
  • Assist the victim in receiving immediate crisis help and psychosocial support
  • If there is an immediate risk to safety of the patient or any children, consider contacting the police
  • Initiate child protection procedures if not yet done
  • Ask for victim’s consent before letting in any visitors